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Your life on board

As a Shop Manager, you will serve as a role model, responsible for the multiple quality merchandise and shops of the ship. You’ll be responsible for creating a welcoming environment, maximizing sales and exceeding guest expectations.

Demonstrate your passion

• You love creating an exceptional and memorable retail experience for guests, inspiring enthusiasm and excitement around brands and products.
• You’re delighted to be responsible for maintaining an environment of positive relations, leading the team with enthusiasm and inspiring trust.

Get things right

• You will be responsible for maintaining excellent marketing and visual merchandising standards. You will oversee high-volume shop operations, aiming to provide excellent experiences to Guests and uphold Company standards consistently.
• You will guide employee professional development, recommending trainings and updates about the brands, sales and service. You will cultivate a supporting work environment and motivate your team to achieve excellent results.
• You will gather information and compiling reports, while also employing a data-driven approach to make decisions aligned with the directives of the Corporate Shop Operations Director.
• You will maximize opening hours while complying with international customs regulations and onboard activities.