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Key Responsibilities

• Ensures the complete satisfaction of guests on board and follows company service procedures at all times.
• Ensure that voiding and charging procedures are done as per company guidelines.
• Ability to calculate figures.
• Supervise the assigned beverage outlets as a separate profit center, assuming responsibility for all revenues and expenses.
• Be fully responsible for the assigned bar stock, inventory and discrepancies. The
• Company holds the Bartender responsible.
• Ensure that no item or drink leaves the bar without charging. Ensure all administrative procedures relating to beverage control are followed.
• Maintain the Par level, ensure all products required for the operation of the bar are available at all times and reports any supply issues to the Beverage Management.
• Comply with the procedure for requisitioning supplies and beverages.
• Carry out inventories after each cruise under the guidance of the Controller/Beverage Manager.
• Ensure correct pouring at Company and guest-sponsored parties.
• Report for duty five minutes prior to schedule time to ensure proper bar set-up is done, all items and beverages are available.
• Brief bar waiters in case of special parties, daily cocktails or events.
• Ensure that bar waiters of the assigned bar report for duty punctually wearing the correct uniform and nametags at all times.
• Ensure atmosphere in the assigned bar is as per standard; music not too loud, lighting, set-up.
• Ensures that company alcohol policy is adhered to at all times.
• Ensures that company policy in regards to drinking age is followed and that the service of alcoholic beverages to obviously intoxicated guests is stopped in a tactful and appropriate manner.
• Will follow Seabourn Name Recognition program and write tests accordingly.
• The ability to follow mixology recipes and ensure that standards are maintained consistently.
• Mixology tasting is essential to controlling the quality of the products according to company policy.