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Essential Duties and Responsibilities

Operational

• Ensure guest satisfaction measured by Guests Digital Survey
• Ensure that assigned bar is properly stocked, set up, and open as scheduled.
• Report any issue that needs attention to the Head Bartender.
• Monitor guest flow in assigned bar to ensure prompt service for all guests.
• Have a comprehensive knowledge of overall beverages and good understanding of wines.
• Monitoring guest flow in public areas to ensure that beverage services and canape service are attended to for all guests.
• Meeting, greeting and providing world class and consistent service for a seamless guest experience while addressing guests as per Guest Recognition Program.
• Prepare beverages according to guest preferences and in line with company policy and procedures.
• Possess full knowledge of standard cocktail recipes, garnishes and presentations.
• Be aware of all events and activities on the ship.